Cookie Policy

Introduction

This Cookie Policy explains how Agenisy.com Limited ("Agenisy", "we", "our", or "us") uses cookies and similar technologies on our website www.agenisy.com and within our platform and applications (collectively, the "Services").

It explains what cookies are, why we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, improve user experience, and provide analytical insights into how services are used.
- Session cookies – deleted when you close your browser.
- Persistent cookies – stored on your device until they expire or are deleted.
- First-party cookies – placed by Agenisy.
- Third-party cookies – placed by services integrated with our platform (e.g. Google, Meta, Stripe, Twilio).

2. How We Use Cookies

Agenisy uses cookies and similar technologies to:
- Ensure essential functionality – keep you logged in, remember your preferences, and maintain security.
- Enhance performance – analyse traffic, track usage trends, and identify issues.
- Personalise experience – remember settings, regions, and language preferences.
- Improve marketing – measure engagement and deliver relevant advertising (with consent).
- Enable integrations – connect with third-party services like Google Workspace, Xero, Salesforce, and WhatsApp.

We never use cookies to collect sensitive personal information or sell your data to third parties.

3. Types of Cookies We Use

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4. Third-Party Cookies

Some cookies on our website are set by trusted third parties that provide services on our behalf. These include analytics, advertising, payment, and communication tools.Examples include:
- Google Analytics – tracks website usage and performance.
- Stripe – manages secure payments.
- Twilio WhatsApp Business API – facilitates messaging and communication services.
- Meta (Facebook, Instagram) – used for retargeting and campaign performance tracking.L
- inkedIn Insight Tag – measures engagement from LinkedIn marketing campaigns.

We do not control these third-party cookies and recommend reviewing their respective privacy and cookie policies.

5. Managing Cookies

You can manage or delete cookies through your browser settings at any time.
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Safari (Mac/iOS): Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Site permissions → Cookies and site data
- Firefox: Options → Privacy & Security → Cookies and Site Data

You may also use tools such as YourOnlineChoices.eu and AboutCookies.org.

Please note: disabling certain cookies may affect the functionality of the Agenisy platform.

When you first visit Agenisy, a cookie banner will appear requesting your consent for non-essential cookies (e.g. analytics and marketing).

By clicking “Accept All”, you consent to all cookies as described in this policy. You can modify or withdraw consent at any time using the cookie settings link in the website footer.

Essential cookies are automatically set, as they are required for the platform to function.

7. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our data practices.

Updates will appear on this page with a revised “Last Updated” date.

If significant changes are made, we may notify you via email or on-site alert.

8. Contact Us

Agenisy Ltd
‍Email: admin@agenisy.com
Address: 98 Hornchurch Road, Hornchurch, Essex, United Kingdom, RM11 1JS